PROCESS AFTER YOUR ORDER IS PLACED

ONCE YOUR ORDER IS PLACED, YOU WILL RECEIVE A CONFIRMATION E-MAIL LETTING YOU KNOW THAT OUR TEAM HAS RECEIVED YOUR ORDER, AND STARTED TO PREPARE IT.

ONCE YOUR ORDER IS FULFILLED, YOU WILL RECEIVE AN E-MAIL NOTIFICATION WITH YOUR TRACKING INFORMATION. SHIPPING FEES ARE NON-REFUNDABLE IN THE CASE OF RETURNS.

DELIVERY TIMES

PURCHASES MADE ON THE SITE ARE GENERALLY DELIVERED WITHIN 2-3 WORKING DAYS FROM THE ORDER: THIS VALUE REPRESENTS THE SUM OF THE PREPARATION TIME OF THE PACKAGE AT OUR WAREHOUSE, NOT THE ACTUAL SHIPPING TIME OPERATED BY OUR TRUSTED COURIER. THE ACTUAL SHIPPING TIMES MAY VARY BASED ON YOUR LOCATION OR CURRENT COURIER COMMITMENTS.

ATMOSPHERIC PHENOMENA

IN EXCEPTIONAL CASES, THE SHIPMENT MAY BE DELAYED DUE TO FORCE MAJEURE (FOR EXAMPLE ATMOSPHERIC EVENTS, STRIKES, ETC.).